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    Service Contacts

    Chemnitz: tel +49 371 576 386

    Uhingen: tel +49 800 000 5639

    Offenburg: tel +49 781 289 1121

    Taunusstein: tel +49 172 616 9721

    Service Center North/West: tel +49 23 39 92 78-0

    Customer Service

    For more information on FFG Europe's customer service or to request service on a machine, please fill out our contact form and a service representative will get back with you shortly.

    Nothing is more critical today than timely, reliable and comprehensive customer service. You demand higher levels of service, and FFG Europe delivers with integrated award-winning service programs strategically located and designed to fortify your competitive position with superior quality and customer support. Our prompt and accurate support reflects our broad service experience across a wide variety of industries and global presence with over 250 service engineers worldwide.

    • World-class call center support
    • Service operations in North America, South America, Europe and Asia
    • Field service
    • Highly-qualified, factory-trained technicians
    • Interactive technical support
    • Maintenance training (mechanics/electrics) in our training centers and at customer’s site
    • Machine inspection with detailed status report
    • Inspection of machine geometry
    • Servicing the brands you know and trust: By providing an award-winning service and support program for more than 50 brands, like Witzig & Frank, Hessapp, VDF Boehringer and Modul, we help you maintain the lowest total cost of ownership throughout your machine’s entire life cycle.